Lean administration training
Learn Lean Administration to improve email workflows, remove waste, and enhance services. Gain tools, templates, and KPIs to redesign processes, manage change, and promote ongoing improvements in admin teams.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Lean Administration Training teaches how to improve office and email citizen services with Lean tools. Map processes, find waste, analyse causes, and set standard efficient inbox methods. Includes templates, KPIs, and change tips to reduce delays, errors, and foster continuous improvement.
Elevify advantages
Develop skills
- Lean office basics: use Lean methods to improve admin tasks quickly.
- Email workflow mapping: diagram shared inboxes to find delays and issues.
- Spot waste and causes: identify 8 wastes and solve email problems with 5 Whys.
- Redesign email processes: create standards, roles, and dashboards for quick replies.
- Test and expand changes: run PDCA trials and implement Lean improvements with support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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