knowledge management training
Gain mastery in practical knowledge management to reduce search times, increase content reuse, and safeguard vital expertise. The course covers building simple KM systems, establishing governance, and using key metrics, enabling teams to work more efficiently, prevent duplication of effort, and retain critical knowledge within the organisation for sustained success.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches how to create a straightforward and efficient knowledge management system using familiar tools. Participants learn essential techniques for capturing knowledge, organising folders, tags, and versions, and establishing clear, measurable goals. It covers building governance structures, incentives, and quality controls, assessing current gaps and risks, and implementing practical examples, pilot projects, and training initiatives to promote ongoing improvement and deliver tangible business benefits.
Elevify advantages
Develop skills
- Design efficient KM systems using everyday tools to capture, store, and reuse knowledge effectively.
- Establish SMART KM objectives with KPIs that reduce search times and enhance content reuse quickly.
- Implement KM governance through access controls, quality assurance, and motivational incentives.
- Identify KM weaknesses like silos, risks, and redundancies to maintain performance and client satisfaction.
- Conduct KM pilot programmes to test ideas rapidly, monitor results, and improve processes continually.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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