female assistant manager training
Gain confidence as a female assistant manager through this comprehensive training. Master daily planning, KPI tracking, team communication, and conflict resolution to effectively lead teams, manage pressure, and make informed decisions that boost performance and team morale across operations.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Female Assistant Manager Training equips you with practical tools to confidently lead daily operations. Master tracking key KPIs such as average handle time, first contact resolution, backlog, and SLA compliance via intuitive dashboards and alerts. Develop solid planning routines, prioritise effectively under pressure, resolve conflicts smoothly, and deliver clear updates to keep your team aligned, productive, and dedicated to customer satisfaction.
Elevify advantages
Develop skills
- Shift planning mastery: manage daily operations using checklists and standard procedures.
- Team communication: conduct standups, briefings, and deliver clear status updates.
- Conflict resolution: manage difficult conversations, de-escalate tensions, and secure team agreements.
- KPI monitoring: track AHT, FCR, backlog, and respond swiftly to dashboard alerts.
- Fast decisions: prioritise tasks, triage issues, and escalate confidently.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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