conflict management training
This course equips leaders with essential conflict management skills. Participants learn to pinpoint root causes, conduct productive one-on-one discussions and mediations, evaluate risks to projects and team morale, and create actionable plans that safeguard delivery, quality, and retention in technical teams. Ideal for enhancing team performance and accountability in dynamic work environments.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical skills in conflict management to diagnose issues swiftly, conduct focused one-on-one sessions, mediate group discussions effectively, and create clear action plans. Strengthen team trust, refine communication practices, and assess impacts on delivery, quality, and retention for better long-term performance.
Elevify advantages
Develop skills
- Quickly identify root causes of conflicts in technical and project teams.
- Conduct effective one-on-one meetings to reduce tension swiftly.
- Facilitate mediation sessions with clear rules for fair resolutions.
- Evaluate how conflicts affect project delivery, quality, and team retention.
- Develop action plans to improve workflows, roles, and team norms.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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