Quality Approach Training
Gain mastery in ISO 9001 standards, process control techniques, and continuous improvement methods to elevate quality standards, reduce defects, and manage complaints proficiently. Tailored for managers and administrators leading teams, enhancing performance, and cultivating a quality-focused culture in organisations.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides practical tools for applying ISO 9001 in everyday operations. Participants learn process control, mapping, indicators, and clear work instructions. They practise handling nonconformities and complaints, root cause analysis, PDCA cycles, and KPI development. Additionally, they design targeted training sessions, evaluate outcomes, and create rollout and sustainment plans for sustained quality enhancements.
Elevify advantages
Develop skills
- ISO 9001 application: implement essential clauses, controls, and records in routine tasks.
- Process oversight: map workflows, establish KPIs, and track risks for rapid improvements.
- Nonconformity management: address complaints, identify root causes, and enact corrective measures.
- Improvement methodologies: apply PDCA, Pareto analysis, 5S, and KPIs to minimise defects.
- Training development: create concise, practical sessions for supervisory staff.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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