Internal Quality Audit Training
Gain expertise in conducting internal quality audits for service operations. Master planning risk-based audits, mapping essential processes, spotting nonconformities, and producing clear reports with recommendations that boost compliance, efficiency, and informed management choices. This training equips you with practical tools to enhance quality control and drive corrective actions effectively.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Internal Quality Audit Training provides hands-on skills to plan and conduct effective audits, map critical service processes, and collect reliable evidence using targeted checklists and interviews. You will learn to spot and categorise nonconformities, use simple root cause analysis methods, evaluate risks, and create straightforward reports and suggestions that promote corrective measures, strengthen compliance, and aid solid management decisions.
Elevify advantages
Develop skills
- Plan risk-based internal audits by defining scope, sampling, and clear objectives.
- Map service processes quickly using SIPOC, swimlanes, and RACI for quality control.
- Gather strong audit evidence through effective checklists, interviews, and document reviews.
- Identify and classify nonconformities with clear findings and root cause analysis.
- Draft precise audit reports with actionable recommendations, owners, and timelines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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