Emotional Intelligence for Business Course
Develop emotional intelligence to lead clearly and empathetically. Master conflict resolution, tough conversations, feedback techniques, and 30-60 day team climate plans to increase trust, performance, and staff retention in management and administrative positions. This course equips leaders with practical tools for healthier workplaces in Zambian business settings.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Emotional Intelligence for Business Course provides practical strategies to manage conflicts, conduct challenging discussions, and offer empathetic feedback. Participants explore established EI models, self-awareness methods, and restorative approaches to ease tensions, foster trust, and elevate workplace performance. Create a tailored 30-60 day plan with measurable goals for a more resilient and supportive work environment.
Elevify advantages
Develop skills
- Resolve workplace conflicts using EI, mediation, and restorative steps quickly.
- Lead with self-awareness by tracking triggers, managing stress, and adapting behaviour.
- Conduct empathetic one-on-one meetings by listening deeply, asking powerful questions, and aligning actions.
- Deliver high-impact feedback using SBI, NVC, and clear scripts to drive change.
- Enhance team climate by diagnosing risks, taking action in 30-60 days, and tracking simple metrics.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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