Business Organization Course
Master business organisation for e-commerce operations. Gain skills to design inventory, order processing, and customer service workflows, set KPIs, and address process gaps to enhance accuracy, speed, and customer satisfaction throughout your organisation.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Business Organisation Course provides practical tools to optimise e-commerce operations comprehensively. You will learn to identify workflow problems, create strong order processing systems, develop precise inventory and customer service procedures, and establish clear KPIs, controls, and SOPs. Conclude with a practical implementation plan to boost efficiency, accuracy, and customer satisfaction right away.
Elevify advantages
Develop skills
- Inventory workflow design: build efficient inbound, storage, and replenishment processes quickly.
- Order processing optimisation: map, route, and control orders to reduce errors.
- Customer service coordination: align operations and support using clear SLAs and scripts.
- KPI and control setup: define metrics, checks, and dashboards for daily monitoring.
- Operations diagnosis: identify waste, stock problems, and ownership gaps in workflows.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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