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Agent Training

Agent Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course offers a hands-on, step-by-step guide to boost CRM uptake from launch to ongoing success. You'll learn to assess stakeholders, create focused learning paths, and use effective change strategies. Develop solid onboarding schedules, conduct compelling training sessions, handle disputes, and monitor key performance indicators via straightforward dashboards, evaluations, and feedback systems that ensure users stay engaged, assisted, and in line with company objectives.

Elevify advantages

Develop skills

  • CRM adoption strategy: identify barriers and promote swift, enduring user engagement.
  • Stakeholder training design: outline roles and develop efficient, role-specific learning plans.
  • Onboarding programme setup: structure 6-week launches with defined goals and activities.
  • Data-driven monitoring: measure CRM activity, KPIs, and assistance data for strong returns.
  • Communication and conflict skills: unite leaders, address objections, and sustain commitment.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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