Managing Workplace Incivility Course
This course equips HR professionals with tools to identify, measure, and tackle workplace incivility. Participants learn to set clear team norms, coach managers effectively, and safeguard employees, thereby enhancing organisational culture, staff retention, and trust across teams in any setting.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Managing Workplace Incivility Course provides practical strategies to spot, prevent, and handle disrespectful conduct in teams. Key areas include defining behavioural standards, remote and hybrid etiquette, coaching frameworks, real-time intervention techniques, plus systems for reporting, tracking metrics, and ongoing training to foster trust, reduce disputes, and maintain an inclusive workplace culture.
Elevify advantages
Develop skills
- Diagnose incivility through HR surveys, interviews, and root-cause analyses.
- Establish clear team norms by converting conflicts into respectful behaviour rules.
- Implement quick prevention routines like inclusive meetings, rituals, and micro-training.
- Coach managers with scripts for tough feedback, in-meeting resets, and follow-up.
- Monitor impact using simple HR dashboards for civility, risk, and engagement.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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