Manager–Employee Performance Review training
This training equips managers to conduct fair, structured performance reviews with employees, using SMART goals and SBI feedback. It covers handling tough talks, reducing bias, and aligning with legal and HR standards to boost performance, development, and retention in a Zambian context.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain skills to design and lead effective annual performance reviews that are fair, compliant, and focused on business results. Master SMART goal setting, SBI feedback techniques, and an eight-step review process. Practise managing disagreements, biases, and emotions through role-plays, example scripts, and quick lessons, ensuring managers are confident and consistent in driving performance and staff retention.
Elevify advantages
Develop skills
- Design structured reviews: conduct fair, evidence-based annual performance discussions.
- Deliver balanced feedback: use SMART goals and SBI model for clear, actionable insights.
- Manage challenging reviews: defuse conflicts, emotions, and disagreements effectively.
- Understand HR framework: align reviews with legal requirements, works councils, and HR policies.
- Enhance manager skills: train leaders via role-plays, tools, and ongoing support.
Suggested summary
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