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Conflict Management Course

Conflict Management Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Conflict Management Course provides practical tools to create clear procedures, prevent disputes, and manage sensitive cases with confidence. Learn to establish safe reporting channels, conduct structured interviews, lead fair mediations, and document every step properly. Enhance communication, minimise risk, promote psychological safety, and monitor outcomes using measurable, compliant processes that safeguard people and the organisation.

Elevify advantages

Develop skills

  • Design conflict policies: build clear, compliant HR procedures quickly.
  • Lead workplace mediation: guide difficult disputes to fair, written agreements.
  • Run HR interviews: use neutral questions, active listening, and de-escalation.
  • Investigate conflicts: collect evidence, assess bias, and protect confidentiality.
  • Track outcomes: set HR KPIs, follow up cases, and reduce repeat conflicts.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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