Credit Control & Debt Collection Course
This course equips you with effective strategies for credit control and debt collection, featuring 60-day workflows, risk assessment, and preventive measures. Reduce days sales outstanding, create compliant payment plans, coordinate sales and finance teams, and employ professional communication to recover funds swiftly and smoothly.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical skills in credit control and debt collection to minimise late payments and boost cash flow. Master designing credit policies, assessing customer risks, analysing payment patterns, crafting payment plans, and applying a 60-day collection process with tools and KPIs for immediate use.
Elevify advantages
Develop skills
- Develop 60-day collection workflows including reminders, holds, and escalation steps.
- Create preventive credit policies to reduce late payments and safeguard cash flow.
- Evaluate payment behaviours and risk profiles to focus on key collections.
- Compose professional B2B emails, call scripts, and responses to disputes.
- Design compliant payment plans and record all commitments in your CRM system.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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