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Conflict Management Course
Become a master in handling makangana (conflicts) with our full course designed for business people. Learn about makangana pa nchito (workplace conflicts), find out what causes them, and see how they affect the team. Improve your talk-talk skills with proper kubwekesha (feedback), watching body language, and ukumvetelesha (active listening). Learn good ways of kumalisha (resolving) makangana, including ukukambana (negotiation) and mediation. Put in place and improve plans to sort out issues, and build a good team culture to stop makangana from happening again. Improve your leadership skills and make sure your business succeeds.
- Become a master negotiator: Get better at finding solutions that work for everyone.
- Active listening: Get better at understanding and showing empathy in conversations.
- Conflict analysis: Learn to identify and assess the sources of makangana pa nchito (workplace conflicts).
- Constructive feedback: Give kubwekesha (feedback) that makes a difference and is positive.
- Mediation skills: Help sort out differences and encourage teamwork.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Become a master in handling makangana (conflicts) with our full course designed for business people. Learn about makangana pa nchito (workplace conflicts), find out what causes them, and see how they affect the team. Improve your talk-talk skills with proper kubwekesha (feedback), watching body language, and ukumvetelesha (active listening). Learn good ways of kumalisha (resolving) makangana, including ukukambana (negotiation) and mediation. Put in place and improve plans to sort out issues, and build a good team culture to stop makangana from happening again. Improve your leadership skills and make sure your business succeeds.
Elevify advantages
Develop skills
- Become a master negotiator: Get better at finding solutions that work for everyone.
- Active listening: Get better at understanding and showing empathy in conversations.
- Conflict analysis: Learn to identify and assess the sources of makangana pa nchito (workplace conflicts).
- Constructive feedback: Give kubwekesha (feedback) that makes a difference and is positive.
- Mediation skills: Help sort out differences and encourage teamwork.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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