CRM Course
Improve your Business Intelligence skills with our CRM Course, made for professionals who want to be experts in customer relationship management. Get stuck into data analysis methods, learn how to spot trends, and use tools to understand customers better. Develop good reporting and sales plans, including marketing that's just for them and plans to get old customers back. Understand the important things CRM systems do and why they're good, and put in place successful CRM plans with clear targets to measure. Join now to turn data into business intelligence you can really use.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your Business Intelligence skills with our CRM Course, made for professionals who want to be experts in customer relationship management. Get stuck into data analysis methods, learn how to spot trends, and use tools to understand customers better. Develop good reporting and sales plans, including marketing that's just for them and plans to get old customers back. Understand the important things CRM systems do and why they're good, and put in place successful CRM plans with clear targets to measure. Join now to turn data into business intelligence you can really use.
Elevify advantages
Develop skills
- Become a master of data analysis: Find patterns and trends in customer data.
- Make good reports: Share what you've learned clearly and simply.
- Develop sales plans: Create marketing and engagement plans that are just right for each customer.
- Segment customers: Find the most important potential customers and customers who aren't active anymore.
- Put in place CRM systems: Plan, follow, and measure success properly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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