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Business Etiquette: Phone, Email, And Text Course

Business Etiquette: Phone, Email, And Text Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Learn the proper ways of communicating professionally with our Business Etiquette: Phone, Email, and Text Course, specially designed for Business Intelligence professionals in Zambia. Improve your skills on how to write emails and texts in a polite and professional way, and how to handle important messages quickly. Learn how to arrange your emails so they make sense, stay professional, and understand different cultural practices. Get better at talking on the phone by listening carefully and dealing with customers the right way. Make your career better by explaining complicated information clearly and working well with different teams.

Elevify advantages

Develop skills

  • Write texts properly: Learn how to write business texts in a way that sounds right.
  • Email skills: Write short and professional emails that are easy to understand.
  • Understand cultures: Learn about different cultures so you can have good relationships with people.
  • Phone skills: End phone calls confidently and handle customer problems well.
  • Talking about data: Explain difficult information clearly when talking about business intelligence.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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