Problem Solving Skills Course
This course equips professionals with essential problem-solving skills to address business challenges like revenue decline and client churn through data-driven diagnosis, root cause analysis, and actionable 90-day plans for improved performance and retention.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Problem Solving Skills Course teaches you how to quickly diagnose revenue decline and client churn, identify internal and external root causes, and turn data into clear decisions. Learn practical frameworks for evidence gathering, prioritisation, and 90-day execution plans, then design concrete initiatives to improve sales performance, service quality, client retention, and team engagement with measurable, trackable results.
Elevify advantages
Develop skills
- Diagnose revenue decline: read B2B metrics, churn, and pipeline signals fast.
- Perform root cause analysis: use 5 Whys, ISSUE trees, and client evidence.
- Design quick-win fixes: stabilise revenue, renewals, and client satisfaction.
- Build 90-day action plans: set priorities, owners, milestones, and KPIs.
- Optimise sales and delivery: tighten pipeline, pricing, SLAs, and account recovery.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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