Problem Solving and Decision Making Course
This course provides essential skills for effective problem solving and decision making in business environments, focusing on practical tools for analysis, planning, and implementation to achieve reliable outcomes.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Problem Solving and Decision Making Course equips you with practical tools to identify problems, find root causes, and select optimal solutions under pressure. Learn to link complaints to performance measures, assess capacity, restructure roles, and distribute workloads equitably. Develop solid action plans, set key performance indicators, handle risks, and communicate assuredly with stakeholders and clients to ensure dependable, timely results.
Elevify advantages
Develop skills
- Diagnostic thinking: Convert unclear complaints into precise, quantifiable business issues.
- Root cause analysis: Use 5 Whys and Ishikawa methods to resolve delivery delays quickly.
- Capacity management: Redistribute roles, workloads, and skills in teams of 10–12 people.
- Decision frameworks: Evaluate options based on impact, cost, risk, and time-to-value.
- Implementation planning: Create 4–8 week action, KPI, and risk plans that endure.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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