Problem Solving and Decision Making Course
This course provides essential skills for effective problem solving and decision making in business environments, focusing on practical tools for analysis, planning, and implementation to achieve reliable outcomes.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Problem Solving and Decision Making Course equips you with practical tools to identify problems, find root causes, and select optimal solutions under pressure. Learn to link complaints to performance measures, assess capacity, restructure roles, and distribute workloads equitably. Develop solid action plans, set key performance indicators, handle risks, and communicate assuredly with stakeholders and clients to ensure dependable, timely results.
Elevify advantages
Develop skills
- Diagnostic thinking: Convert unclear complaints into precise, quantifiable business issues.
- Root cause analysis: Use 5 Whys and Ishikawa methods to resolve delivery delays quickly.
- Capacity management: Redistribute roles, workloads, and skills in teams of 10–12 people.
- Decision frameworks: Evaluate options based on impact, cost, risk, and time-to-value.
- Implementation planning: Create 4–8 week action, KPI, and risk plans that endure.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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