Leadership and Conflict Management Course
This course equips leaders with essential skills to identify, manage, and resolve conflicts in team environments, particularly in tech projects, fostering better collaboration and project success through practical tools and strategies.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Leadership and Conflict Management Course provides practical tools to manage tensions, safeguard project delivery, and enhance teamwork. You'll learn about conflict styles, diagnostic techniques, stakeholder mapping, and effective communication scripts. Develop short action plans, conduct productive meetings, monitor progress using straightforward metrics, and establish team norms that minimise conflicts and promote reliable, high-quality outcomes.
Elevify advantages
Develop skills
- Mastery of conflict styles: select the appropriate method for swift and just resolutions.
- Stakeholder mapping: rapidly harmonise interests, influence, and project objectives.
- Practical mediation: facilitate targeted one-on-one and group sessions that reduce tensions quickly.
- Data-driven enhancement: monitor key performance indicators and adjust team norms to avert conflicts.
- Diagnosis for tech teams: identify underlying issues, risks, and early warning signs promptly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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