Credit and Collections Course
This course equips accounting professionals with essential skills in credit risk assessment, efficient collections processes, and portfolio oversight. Participants will learn to detect early warning indicators, determine appropriate credit limits, reduce bad debts, and enhance cash flow using practical tools, dashboards, and performance metrics tailored for real-world application in Zambia's business environment.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain hands-on techniques to assess client creditworthiness, establish effective credit limits, and minimise bad debts. Master interpreting financial statements for risk evaluation, identifying early warning signs, developing robust credit policies, and creating streamlined collection procedures for accounts from current to severely overdue. Utilise dashboards, key performance indicators, and ongoing improvement strategies to secure cash flow and optimise portfolio outcomes.
Elevify advantages
Develop skills
- Credit risk analysis: interpret financial statements and establish prudent credit limits swiftly.
- Collections workflows: implement structured recovery processes for accounts from current to over 90 days overdue.
- Early warning detection: identify potential default risks promptly and take proactive measures.
- Portfolio monitoring: oversee DSO, ageing reports, and bad debts to minimise financial losses.
- Negotiation tactics: craft effective payment arrangements and settlements to safeguard cash flow.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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