Customer Experience Design Course
This course equips you with essential skills to design user-centered experiences for SaaS products, focusing on research, strategy, prototyping, and testing to enhance customer satisfaction and business growth.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Customer Experience Design Course teaches you how to define problems, map current journeys, and design streamlined flows for time tracking, invoicing, and dashboards. Learn user research, usability testing, analytics instrumentation, A/B testing, and KPI tracking, plus accessibility and internationalization. Build practical, testable experiences that reduce friction, improve satisfaction, and support measurable growth.
Elevify advantages
Develop skills
- UX research for SaaS: run interviews, surveys, and map freelancer journeys fast.
- Experience strategy: define UX problems, KPIs, and measurable CX goals quickly.
- Flow design: craft dashboards, timers, and invoicing screens that convert.
- Prototyping & testing: build lean prototypes and validate UX with real metrics.
- Implementation & handoff: spec designs, track funnels, and A/B test improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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