from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Brand Experience Course teaches you how to transform a brand promise into clear guidelines, a steady voice, and trackable actions across all platforms. You'll learn about customer journey mapping, user studies, and data-driven improvements for home decor online shops. Create customer profiles, focus on key enhancements, conduct A/B tests, and apply customer experience measures to craft unified, effective interaction points from initial discovery to after purchase.
Elevify advantages
Develop skills
- Brand voice systems: develop tone guides, templates, and rules ready for each channel.
- Journey mapping: swiftly outline customer experience stages, challenges, and standout moments.
- User research sprints: carry out quick studies, compile findings, and respond promptly.
- CX optimisation: rank priorities, test processes with A/B, and monitor essential metrics.
- Branded touchpoints: create on-brand adverts, product detail pages, checkout, and support processes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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