e-reputation training
Gain expertise in managing online reputation for brands. Detect crises promptly, prioritise spreading issues, create tailored platform responses, apply proven templates, and monitor key metrics to defend and boost your brand's trust in the digital space. This course delivers actionable strategies for sustained online success in a fast-paced environment.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training equips you to safeguard and enhance your brand's image on social media, review sites, and online communities. Master quick crisis spotting, prioritisation, and response strategies, while developing effective messaging, regulatory-compliant replies, and leadership summaries. With hands-on templates, monitoring processes, and performance metrics, you'll build a practical toolkit to manage challenges and foster enduring digital credibility.
Elevify advantages
Develop skills
- Crisis triage expertise: swiftly assess, rank, and control spreading online problems.
- Social response strategies: develop quick, platform-appropriate replies to de-escalate situations.
- Review and forum oversight: handle ratings, arguments, and discussion threads effectively.
- Compliant messaging skills: produce clear, regulation-friendly statements on product quality.
- Reputation tracking: monitor opinions, metrics, and test messages for maximum effect.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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