digital assistant training
Gain expertise in Digital Assistant capabilities tailored for today's marketing teams. Master workflows for social media, email, and advertising campaigns develop a strong assistant persona manage reports, KPIs, quotes, and scheduling and confidently escalate issues to human specialists when needed. This training equips you to deploy assistants that deliver consistent support and streamline operations effectively.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches you to create a dependable, brand-aligned digital assistant that efficiently handles content calendars, approvals, and campaign workflows. You'll master tone of voice guidelines, persona creation, scripted responses, KPIs, reporting formats, pricing essentials, and secure escalation methods, enabling your assistant to manage daily tasks, client inquiries, and performance reports with reliable, top-notch service.
Elevify advantages
Develop skills
- Build a comprehensive marketing knowledge base covering topics, workflows, SLAs, and KPIs.
- Design a reliable assistant persona with defined tone, boundaries, and target users.
- Utilise pre-built response templates for quotes, reports, and client communications.
- Execute detailed workflows for content scheduling, reporting, and meeting coordination.
- Implement secure escalation procedures, data privacy standards, and handling uncertainty in real-time support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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