Moderation Course
Gain expertise in contemporary community moderation tailored for communication specialists. Develop skills to craft straightforward guidelines, address crises, combat spam and abuse, leverage moderation tools, and deliver fair, open decisions that maintain secure and vibrant online environments. Ideal for fostering reliable digital communities with balanced approaches.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical course equips you to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair actions. You'll manage harassment, hate speech, spam, and self-harm content, utilise moderation tools and metrics, process appeals, share decisions openly, and safeguard user safety alongside your wellbeing to boost community trust.
Elevify advantages
Develop skills
- Design effective community rules: develop fair, enforceable, and brand-aligned policies.
- Make swift moderation decisions: prioritise incidents considering context, impact, and risk.
- Utilise professional moderation tools: manage queues, dashboards, metrics, and automation effectively.
- Respond to crises and self-harm content: apply safe, trauma-aware procedures.
- Communicate challenging decisions: provide clear, impartial, and uniform explanations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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