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Internal and External Communication Course

Internal and External Communication Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Gain a practical toolkit for handling high-stress healthcare software outages with clear, confident communication. Quickly assess incidents, align leaders, and prepare precise updates for media, clients, and employees. Develop reusable templates, streamline approval workflows, and foster lasting trust through structured, transparent messaging.

Elevify advantages

Develop skills

  • Develop crisis messaging skills to create quick, clear updates for media, clients, and regulators.
  • Master internal communications by designing calm, supportive emails, scripts, and guidance for managers.
  • Learn channel strategies to adapt tone and length for social media, emails, and executive briefings.
  • Gain expertise in healthcare outage communications, explaining incidents simply while respecting HIPAA and legal limits.
  • Build reputation recovery skills through planning post-incident reports, apologies, and trust-building actions.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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