Image Management Course
This course provides essential skills for managing and protecting a SaaS brand's image during crises, including positioning, messaging, multi-channel responses, analytics, and risk mapping.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Image Management Course equips you with practical skills to safeguard and bolster a SaaS brand during intense situations. You'll learn to establish solid positioning, create message frameworks prepared for crises, and develop responses tailored to channels like web, email, press, and social media. Employ tested templates, KPIs, simulations, and monitoring tools to address incidents swiftly, restore confidence, and foster sustained reputation development.
Elevify advantages
Develop skills
- SaaS brand positioning: quickly establish reliable, people-focused tech reputations.
- Crisis messaging: develop straightforward, responsible statements for demanding incidents.
- Multi-channel playbooks: implement coordinated responses across PR, email, and social.
- Reputation analytics: monitor NPS, CSAT, sentiment, and churn to inform decisions.
- Risk and stakeholder mapping: identify key audiences and issues for prompt action.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course