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External Communication Course

External Communication Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This External Communication Course teaches you how to handle health data incidents with clarity, accuracy, and confidence. You will learn to align legal, technical, and customer updates, create incident statements for media, clients, and the public, and manage misinformation. Gain practical templates, writing skills for different channels, and methods to safeguard trust, reputation, and ongoing relationships after a breach.

Elevify advantages

Develop skills

  • Crisis messaging for data breaches: create clear, calm, honest statements quickly.
  • Stakeholder updates: write customised emails for hospitals, patients, and regulators.
  • Media and social response: prepare quotes, Q&A, and posts that build trust.
  • Technical-to-plain language: translate security details into straightforward client messages.
  • Reputation recovery: plan follow-ups, monitor sentiment, and improve communication.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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