External Stakeholder Communication Course
This course provides essential skills for effective external stakeholder communication, focusing on strategic messaging, stakeholder mapping, media relations, multichannel launches, and reputation management to ensure clear, impactful interactions with customers, media, and partners.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The External Stakeholder Communication Course equips you with practical skills to create clear, consistent messages for customers, media, and partners. You'll learn to map stakeholders, adjust tone and key points, select effective channels, and plan launches. Additionally, you'll acquire tools for managing difficult questions, working with cross-functional teams, and safeguarding reputation through measurable, impactful outcomes.
Elevify advantages
Develop skills
- Strategic messaging: develop clear, tested core messages tailored to each audience.
- Stakeholder mapping: identify, prioritise, and customise communications for key external groups.
- Media relations: address tech press needs with accurate, timely statements.
- Multichannel launches: organise email, in-app, PR, and social efforts in efficient, practical sequences.
- Reputation defence: manage challenging questions, rectify false information, and maintain trust.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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