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Conflict Resolution Course
Learn how to sort out matuvi (conflicts) properly with our course designed for people who deal with communication. We'll look at important ways of doing things like kusuluhisha (mediation), kukambirana (negotiation), and working together to solve problems. Improve how you talk to people by learning how to ask the right questions, understanding body language, and listening properly. Understand why matuvi happen at work, what causes them, and how they affect the team. Learn to make and put in place plans to sort out matuvi so that things are good in the long run. Think about what happened after sorting out a matuvi so you can get better and better. Register now so you can turn matuvi into chances to grow.
- Master kusuluhisha (mediation): Learn how to sort out matuvi properly.
- Enhance kukambirana (negotiation): Gain skills to agree on things that benefit everyone.
- Improve active listening: Learn ways to understand and listen properly.
- Strengthen nonverbal cues: Understand and use body language well.
- Facilitate discussions: Lead conversations that help find solutions.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Learn how to sort out matuvi (conflicts) properly with our course designed for people who deal with communication. We'll look at important ways of doing things like kusuluhisha (mediation), kukambirana (negotiation), and working together to solve problems. Improve how you talk to people by learning how to ask the right questions, understanding body language, and listening properly. Understand why matuvi happen at work, what causes them, and how they affect the team. Learn to make and put in place plans to sort out matuvi so that things are good in the long run. Think about what happened after sorting out a matuvi so you can get better and better. Register now so you can turn matuvi into chances to grow.
Elevify advantages
Develop skills
- Master kusuluhisha (mediation): Learn how to sort out matuvi properly.
- Enhance kukambirana (negotiation): Gain skills to agree on things that benefit everyone.
- Improve active listening: Learn ways to understand and listen properly.
- Strengthen nonverbal cues: Understand and use body language well.
- Facilitate discussions: Lead conversations that help find solutions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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