Communication and Facilitation Technique Course
This course equips you with essential communication and facilitation techniques to conduct engaging workshops, resolve conflicts, and include every participant. Discover practical tools, questioning strategies, and ready-to-use templates for immediate application in meetings, training sessions, and team discussions, fostering better group dynamics and productivity in Zambian workplaces.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical skills to lead effective sessions in this Communication and Facilitation Techniques Course. Master targeted questioning, visual tools, turn-taking methods, and ground rules that ensure all voices are heard. Create clear outcomes, resolve conflicts, manage time constraints, and develop workshops promoting sustained behaviour change and improved team collaboration throughout the organisation.
Elevify advantages
Develop skills
- Facilitation techniques: guide focused and lively discussions in meetings.
- Mastery of group dynamics: quickly spot power shifts, tensions, and body language.
- Conflict resolution: calm disputes and involve challenging participants.
- Workshop planning: craft concise two-hour schedules with effective exercises.
- Communication tools: use questioning, active listening, and visual supports effectively.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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