Business Etiquette: Phone, Email, and Text Course
This course teaches essential business communication skills for phone, email, and text, focusing on professionalism, privacy, and compliance to build client trust.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance your work presence with this hands-on Business Manners: Phone, Email, and Text Course. Discover how to craft straightforward emails, brief texts, and assured call outlines while safeguarding privacy and managing payment information securely. Gain expertise in tone, layout, calming situations, and precise recording to ensure each exchange is effective, rule-abiding, and straightforward for clients to rely on and follow.
Elevify advantages
Develop skills
- Professional tone expertise: adjust phone, email, and text for various business scenarios.
- Quick, straightforward email composition: precise headings, compact layout, privacy-secure information.
- Assured phone abilities: confirm identity, describe fixes, calm tensions steadily.
- Refined text manners: short SMS responses, clever patterns, avoid hazardous data.
- Rule-compliant logs: record calls, emails, and texts with protected overviews.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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