Business Class Training
Elevate your skills in Business Class service for long-haul flights. Master premium cabin setup, personalised meal service, managing challenging passengers, and quick recovery from disruptions to ensure safe, seamless, top-tier experiences that advance your career in aviation.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with practical tools to provide consistent, high-end service on long-haul flights. You will learn to handle cabin preparation, amenity management, and service sequences from boarding through to landing. Gain skills in special dietary needs, guest personalisation, privacy maintenance, and conflict de-escalation, all while ensuring safety, quality standards, and effective recovery from disruptions to safeguard the passenger experience.
Elevify advantages
Develop skills
- Long-haul business class service flow: deliver smooth, timed luxury experiences.
- Premium interpersonal skills: personalise service discreetly, safeguard privacy, surpass expectations.
- Expert handling of special meals: manage dietary requirements, avoid errors, reassure guests.
- Managing difficult passengers: de-escalate tensions, prioritise equitably, remain composed.
- Recovery from disruptions: swiftly reinstate safe, upscale service after incidents.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF