from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with hands-on skills for check-in, document checks, baggage handling, gate operations, and managing disruptions on routes like JFK–LAX. You'll master TSA and DOT rules, handle delays, overbookings, assist passengers, resolve disputes, and make announcements, all while ensuring safety, compliance, and your airline's good name.
Elevify advantages
Develop skills
- Special assistance expertise: manage passengers with reduced mobility, wheelchairs, and special service requests confidently.
- Travel document verification: check IDs, enforce TSA regulations, and log refusals accurately.
- Gate and boarding proficiency: handle manifests, announcements, and efficient boarding processes.
- Irregular operations management: deal with delays, overbookings, and gate changes legally and calmly.
- Baggage and fee handling: compute charges, secure luggage, and resolve disputes quickly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF
