Auto Parts Sales Course
This course provides essential skills for auto parts sales, covering inventory management, part verification, catalogue use, customer service, and pricing strategies to enhance sales efficiency.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Auto Parts Sales Course equips you with practical skills to identify the right parts, confirm fitment, and steer clear of expensive mistakes. You'll learn to work with electronic catalogues, handle stock, process tricky orders, and record every detail properly. Gain assurance in pricing, quotations, and payments, while getting the hang of straightforward communication, sorting out disputes, and juggling tasks to help more customers quickly and ramp up sales.
Elevify advantages
Develop skills
- Inventory control and order processing: get the knack of stock codes, ETAs, and paperwork.
- Vehicle fitment verification: decipher VINs and pair precise OEM or aftermarket parts.
- EPC catalogue navigation: look up by VIN, cross-check OEM to aftermarket swiftly.
- Customer communication and conflict resolution: manage calls, scripts, and gripes.
- Pricing and quoting for auto parts: explain levels, taxes, and workshop discounts plainly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF