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Telemarketing Specialist Course
Improve your telemarketing skills with our Telemarketing Specialist Course, designed for call centre professionals wanting to excel. Master effective communication techniques, persuasive strategies, and active listening to build rapport and understand customer needs. Learn to handle objections, close sales, and foster long-term relationships. Through role-playing and feedback, refine your approach and set personal development goals. Gain product knowledge and present compelling solutions to drive success.
- Master sales closing: Use effective statements to seal deals confidently.
- Enhance communication: Develop persuasive and active listening skills.
- Understand customer needs: Identify pain points and tailor solutions.
- Handle objections: Turn challenges into opportunities with strategic techniques.
- Build rapport: Foster long-term relationships through empathy and trust.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your telemarketing skills with our Telemarketing Specialist Course, designed for call centre professionals wanting to excel. Master effective communication techniques, persuasive strategies, and active listening to build rapport and understand customer needs. Learn to handle objections, close sales, and foster long-term relationships. Through role-playing and feedback, refine your approach and set personal development goals. Gain product knowledge and present compelling solutions to drive success.
Elevify advantages
Develop skills
- Master sales closing: Use effective statements to seal deals confidently.
- Enhance communication: Develop persuasive and active listening skills.
- Understand customer needs: Identify pain points and tailor solutions.
- Handle objections: Turn challenges into opportunities with strategic techniques.
- Build rapport: Foster long-term relationships through empathy and trust.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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