Stress & Relaxation Techniques for Call Center Agents Course
Discover effective stress management and relaxation methods designed specifically for call centre agents. Recognise burnout indicators promptly, apply swift in-shift calming techniques, formulate daily recovery plans, establish personal boundaries, and cultivate lasting resilience to handle calls more calmly and boost overall performance. This course delivers actionable tools for sustained wellbeing in high-pressure environments.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical course equips you to identify stress triggers, avoid burnout, and maintain composure amid ongoing performance demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced eating. Develop effective methods to establish limits, access assistance, and express workload issues clearly.
Elevify advantages
Develop skills
- Design daily stress management plans with practical routines suited to each shift.
- Apply in-call self-control using quick breathing, posture corrections, and mindfulness techniques.
- Detect burnout early by identifying warning signs and intervening before performance suffers.
- Communicate boundaries effectively and seek appropriate support for workload challenges.
- Build resilience through improved sleep, exercise, and recovery habits for enduring vitality.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF