Support Services for People with Intellectual Disabilities Course
This course equips participants with essential skills for providing effective support services to individuals with intellectual disabilities, focusing on ethical practices, clear communication, and safe service navigation over the phone.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Support Services for People with Intellectual Disabilities Course provides practical tools to communicate clearly, plan short-term goals, and deliver respectful, person-centred support. Learn to handle sensitive conversations, document information accurately, identify risks, safeguard privacy, and link people with local programmes, job opportunities, and community resources in a safe, ethical, and empowering manner.
Elevify advantages
Develop skills
- Person-centred support: apply ethical, rights-based care in real calls.
- Clear communication: use plain language, de-escalation, and teach-back checks.
- Call handling mastery: follow structured flows, document, and refer safely.
- Safeguarding on the phone: spot risk, protect privacy, and act fast.
- Service navigation: quickly map, assess, and connect callers to local supports.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF