PRM (reduced mobility) training
PRM (Persons with Reduced Mobility) Training equips rail staff with essential skills to assist wheelchair users, blind and low-vision passengers, and those with limited stamina. It covers risk assessment, safe handling techniques, communication, de-escalation, legal obligations, documentation, and teamwork for compliant, respectful support on platforms and trains.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This PRM (Persons with Reduced Mobility) Training course delivers hands-on skills for safely helping wheelchair users, blind and low-vision travellers, and passengers with low stamina on platforms and trains. Participants master risk assessment, ramp deployment, guiding methods, communication and de-escalation strategies, legal responsibilities, documentation practices, and seamless colleague coordination to ensure confident, compliant, and dignified assistance daily.
Elevify advantages
Develop skills
- Conduct PRM risk assessments to identify hazards swiftly on platforms, trains, and busy areas.
- Handle wheelchairs and ramps safely for quick, confident passenger boarding.
- Assist blind passengers by guiding, orienting, and managing guide dogs effectively.
- Provide mobility support for passengers with low stamina during safe walks and transfers.
- Use professional communication to obtain consent, de-escalate situations, and uphold dignity.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF