Lesson 1Emergency organisation and command structure: on-site and incident command interfacesDescribes the emergency organisation, roles, and command structure, including on-site command posts and interfaces with external incident command, ensuring clear authority, span of control, and decision pathways.
Emergency roles and responsibilitiesOn-site command post setup and toolsInterface with external incident commandSuccession and delegation of authorityTraining and competency requirementsLesson 2Evacuation strategy and personnel accounting: muster points, roll-call, assembly area managementDefines evacuation strategies, routes, and muster points, along with personnel accounting methods, roll-call procedures, and assembly area management to ensure all individuals are safely evacuated and verified.
Evacuation triggers and decision criteriaPrimary and alternate escape routesMuster point layout and signageRoll-call and headcount techniquesManaging vulnerable or disabled personsLesson 3Definitions, abbreviations, and reference documents (MSDS/SDS, P&IDs, site maps)Explains how definitions, abbreviations, and reference documents support a clear, consistent POI, including use of MSDS/SDS, P&IDs, and site maps to guide responders, planners, and auditors during preparation and real incidents.
Standard POI terms and abbreviationsUse of MSDS and SDS in emergenciesReading and applying P&ID diagramsSite maps, access routes, and hazardsReference document control and updatesLesson 4Scope, objectives, applicability, and legal context of the POIClarifies the POI’s scope, objectives, and applicability, linking them to legal and regulatory requirements, corporate standards, and risk assessments, and defining which facilities, activities, and personnel are covered.
POI scope and facility coverageEmergency response objectives and KPIsApplicability to staff, visitors, and contractorsLegal and regulatory framework mappingAlignment with corporate policies and riskLesson 5Documentation, recordkeeping, revision control, and regulatory compliance mappingExplains documentation and recordkeeping requirements for the POI, including revision control, version tracking, and mapping to regulatory obligations, ensuring traceability, audit readiness, and continuous improvement.
POI document structure and formatRecordkeeping for incidents and drillsRevision control and approval workflowRegulatory requirement cross-referencesRetention periods and secure storageLesson 6Post-incident actions: incident investigation, root cause analysis, evidence preservation, corrective actionsDefines how to manage post-incident activities, from securing the scene and preserving evidence to conducting structured investigations, identifying root causes, and implementing corrective and preventive actions to avoid recurrence.
Immediate scene stabilization and controlEvidence preservation and chain of custodyIncident investigation team rolesRoot cause analysis tools and methodsCorrective and preventive action trackingLesson 7Alarm, detection and communication systems: signals, escalation, and notification listsCovers alarm and detection systems, signal types, escalation rules, and notification lists, explaining how alerts are generated, interpreted, and communicated to ensure timely, accurate information flow during incidents.
Detection technologies and alarm typesAlarm priorities and escalation rulesInternal notification lists and triggersExternal notification and reporting pathsAlarm testing, maintenance, and logsLesson 8Scenario-specific response procedures: flammable liquid release, toxic gas release, fire and explosionDescribes step-by-step response procedures for key hazardous scenarios, detailing detection cues, initial actions, control tactics, protective measures, and communication flows for flammable liquid, toxic gas, fire, and explosion events.
Flammable liquid release response stepsToxic gas release isolation and PPEFire response, suppression, and backupExplosion risk control and blast zonesScenario-based drills and simulationsLesson 9Coordination with external emergency services and mutual aid protocolsDetails how the facility coordinates with external emergency services and mutual aid partners, including pre-planning, information sharing, joint exercises, and protocols for unified command and resource integration.
Pre-incident liaison and contact listsMutual aid agreements and scopeInformation sharing during incidentsUnified command and joint operationsJoint drills, reviews, and debriefs