Video Surveillance Security Agent Course
Gain mastery in mall CCTV operations, threat spotting, and incident handling. This Video Surveillance Security Agent Course equips private security personnel with hands-on abilities to detect dangers, communicate via radio, safeguard evidence, and protect people and assets confidently. Boost safety, cut losses, and excel in every shift through risk evaluation, camera setup, observation skills, behaviour cues for theft, child welfare, medical alerts, clear radio protocols, response tactics, evidence protocols, and reporting standards.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Video Surveillance Security Agent Course builds practical expertise for confident mall CCTV management. Delve into risk assessment, optimal camera positioning, sharp observation methods, and key behavioural signs for theft prevention, child protection, and medical emergencies. Excel in concise radio communications, effective incident responses, proper evidence preservation, and thorough post-incident reports to enhance safety, minimise losses, and elevate performance across all shifts.
Elevify advantages
Develop skills
- Pro CCTV monitoring: keep constant visual watch without tunnel vision.
- Mall threat detection: identify shoplifting, aggression, child risks and medical emergencies.
- Swift incident response: follow clear protocols for theft, fights, lost children and crises.
- Professional radio communication: send precise, calm, time-stamped updates under pressure.
- Evidence management: export footage, secure chain of custody and compile detailed reports.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF