Prevention and Security Agent Course
Gain expertise in mall security through this Prevention and Security Agent Training. Develop key abilities in risk assessment, incident handling, professional reporting, crowd control, emergency management, asset protection, and confident interactions with authorities and management to maintain a safe environment.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with essential skills to manage security risks in malls effectively. You will cover legal responsibilities, risk evaluation, patrol strategies, access management, CCTV operations, and record-keeping. Gain hands-on experience in responding to incidents like theft, fires, medical emergencies, and disputes, along with reporting procedures, liaising with management and emergency services, and clear communication to ensure visitor safety and seamless operations.
Elevify advantages
Develop skills
- Master incident reporting: produce clear, court-admissible security reports swiftly.
- Conduct mall risk assessments: identify hazards, vulnerabilities, and legal boundaries quickly.
- Apply tactical response techniques: manage theft, brawls, fires, and crowds decisively.
- Handle CCTV and evidence: record, secure, and hand over footage properly.
- Practise de-escalation and client service: resolve disputes while upholding mall reputation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF