Security Control Center Operator Course
This course provides essential training for security control centre operators, focusing on rapid incident evaluation, system operation, communication, logging, and multi-tasking to ensure effective security management.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Security Control Centre Operator Course equips you with practical skills to manage alarms, evaluate incidents in the first five minutes, and coordinate responses using CCTV, access control, and radio systems. Master clear communication, accurate logging, incident-specific procedures, and prioritising multiple incidents, concluding with robust reporting methods and continuous improvement tools for dependable, professional operations.
Elevify advantages
Develop skills
- Incident triage and response: manage alarms in the first 5 minutes with confidence.
- Control room systems: operate CCTV, access control, and alarms in real time.
- Professional radio and phone: deliver clear, concise messages under pressure.
- Incident logging and reports: create audit-ready logs and concise security reports.
- Multi-incident management: prioritise, allocate guards, and maintain oversight.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF