Management and Oversight of Administrative Contracts Course
This course equips participants with essential skills for effective management and oversight of administrative contracts, focusing on practical tools for contract interpretation, performance monitoring, risk management, compliance, and citizen-centric service improvements to ensure reliable and cost-efficient public services.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Management and Oversight of Administrative Contracts Course provides practical tools to manage service contracts with assurance. Learn to interpret contract terms, define KPIs and service levels, and establish monitoring routines with clear reports and audit trails. Bolster risk management, legal compliance, and governance frameworks while enhancing feedback, complaint resolution, and ongoing performance improvement for dependable, cost-efficient services.
Elevify advantages
Develop skills
- Contract analysis: swiftly interpret scope, KPIs, and public value objectives.
- Risk control: identify legal, financial, and operational risks and respond promptly.
- Performance oversight: conduct inspections, monitor KPIs, and uphold service levels.
- Compliance management: implement procurement regulations, variations, and record-keeping.
- Citizen-focused monitoring: gather feedback, address complaints, and enhance services.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF