Ambulance Dispatcher Training
Gain expertise in critical ambulance dispatch operations. Master EMS call prioritisation, CAD processes, hospital routing, multi-resource deployment, and safety ethics to effectively back paramedic teams and enhance emergency response outcomes across all incidents.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Ambulance Dispatcher Training equips you with essential skills to handle high call volumes, prioritise urgent cases, and deploy ALS/BLS units efficiently. You will cover hospital destination protocols, CAD systems, radio procedures, and multi-incident management. The programme also addresses safety measures, ethical choices, accurate documentation, and incident command, enabling confident and reliable coordination of complex emergency scenarios.
Elevify advantages
Develop skills
- High-risk call triage: prioritise EMS calls quickly using established dispatch protocols.
- Multi-unit deployment: stage, sectorise, and allocate ALS/BLS resources securely.
- Smart hospital routing: match patients to trauma, paediatric, and specialist centres.
- CAD and radio proficiency: manage timelines, updates, and rerouting with precise communication.
- Ethical, safe operations: handle limited units while safeguarding crews and patients.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF