from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Medical Office Course provides practical, step-by-step skills to manage records, EMR workflows, and paper forms while supporting accurate billing and organised visits. Learn confident reception communication, appointment and insurance handling, POPIA-compliant privacy habits, and safe phone triage so you can streamline daily operations, protect patient information, and provide calm, efficient support in any busy office.
Elevify advantages
Develop skills
- EMR and records mastery: organise charts, fix errors, and manage paper forms fast.
- Front desk triage skills: greet, prioritise, and de-escalate patients under pressure.
- Appointment and insurance workflow: check in, schedule, and verify coverage quickly.
- POPIA and privacy compliance: protect PHI with practical, real-world front desk habits.
- Phone triage essentials: assess risk, document calls, and route urgent cases safely.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF
