Interpersonal Skills for Healthcare Professionals Course
Elevate your patient interaction and team collaboration with actionable techniques for empathetic listening, conflict de-escalation, and precise communication. This targeted course equips healthcare professionals to foster trust, alleviate stress, and optimise clinical teamwork using evidence-based methods in everyday practice.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance your interpersonal skills through a concise, hands-on course emphasising clear, empathetic communication in healthcare environments. Master active listening, nonverbal signals, and proven frameworks for teamwork, conflict management, and shift handovers. Engage with lifelike scenarios, de-escalation techniques for upset patients, rapid response strategies, and craft a tailored action plan backed by succinct, research-supported materials.
Elevify advantages
Develop skills
- Empathetic listening: implement active listening and affirmation during patient interactions.
- Nonverbal rapport: leverage body language, gaze, and proximity to establish rapid trust.
- Difficult patient de-escalation: deploy short scripts to soothe anger, fear, and distress.
- Team communication tools: apply SBAR, I-PASS, and I-statements for effective handovers.
- Personal action plans: create 3–5 everyday routines to enhance empathy and manage stress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF