Dental Secretary Training
Acquire essential Dental Secretary skills to ensure a smooth and profitable dental practice. Master clinical scheduling, patient intake procedures, insurance and billing processes, communication scripts, and digital workflow tools. This enables you to effectively assist dentists, reassure patients, and maintain daily operations on track, boosting overall practice efficiency and patient satisfaction.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance your front-desk skills with training on clinical scheduling, efficient appointment handling, and overflow management. Gain expertise in verifying insurance coverage, processing claims, and confidently explaining costs, alongside precise patient intake, secure record-keeping, and effective communication. Utilise streamlined tools, practical scripts, and reliable workflows to foster a seamless, profitable, and patient-focused dental practice.
Elevify advantages
Develop skills
- Master dental scheduling with precise chair time allocation, buffers, and optimal provider utilisation.
- Handle billing and insurance tasks including coverage verification, claim processing, and account reconciliation.
- Excel in front-desk communication using scripts for telephone calls, emails, and face-to-face patient interactions.
- Manage patient records proficiently covering intake forms, medical histories, consents, and secure electronic dental record systems.
- Optimise clinic workflows through software applications, standard operating procedures, and error-minimising daily routines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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