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Traveler Services and Customer Care Course

Traveler Services and Customer Care Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Traveller Services and Customer Care Course provides hands-on skills to manage disruptions, special requests, and emergencies confidently. You will learn to investigate viable solutions, address airline and hotel challenges, negotiate effectively, and record details precisely. Develop robust communication abilities, utilise practical templates, and offer prompt, dependable assistance to ensure seamless travel experiences for all clients.

Elevify advantages

Develop skills

  • Airline disruption handling: rebook swiftly, reduce costs, safeguard traveller rights.
  • Hotel issue resolution: resolve overbookings, arrange alternatives, restore guest confidence.
  • Special request management: record requirements, verify with hotels, prepare reliable backups.
  • Incident triage skills: evaluate urgency, assess risks, respond to time-critical situations.
  • Professional customer communication: empathetic scripts, clear emails, and ready templates.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF